| Common Insurance Gripes | Remedies to the Gripes |
| My premiums are too high | Get a Broker to quote you with multiple, leading, insurers so they can advise you if your premium is or is not inline with the overall market and if not… they can point you to an insurance option that is. |
| I am always paying but never claiming. I am wasting money. | Until you do claim. And if you did your insurance right, you will be paid. Remember it takes just one claim to make up for ALL your premiums paid… and then some. |
| Insurers are happy to take my money but when it comes to a claim, suddenly there are issues & excuses. | It’s likely that advice was not obtained and if it was, it was either not followed or it was (regrettably) bad advice. Or you’re insured through Direct Insurers and are consulting them when they are not (by definition) advice givers. |
| My claim was not paid. Insurance people are sharks. | Conditions of cover were likely not met. This could be due to lack of advice, non-compliance or even outright disregard for the conditions of cover. Always ensure you know your conditions of cover and be sure to comply to avoid claim rejections. Try not cut corners on your cover to save money, such as choosing less cover or removing cover entirely. Again, one un-insured loss can obliterate any savings you achieve. |
What are some of your pain points with insurance? Have you ever had a bad experience that left you with a bitter taste toward insurance? Please DM us or send your story to us at covered@finesseinsurance.co.za. We would love to find out what went wrong and how you can avoid such occurrences in the future.
